Last Updated: November 2025

Terms of Service

Welcome to DraVita. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Services

DraVita provides educational content and natural wellness products, including:

  • Informational articles and guides about nutrition and lifestyle
  • Natural supplement products and complexes
  • Video tutorials and educational resources
  • Nutrition consultation guidance and recommendations

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

You must be at least 18 years old to use our services and purchase our products. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Accounts

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must provide accurate and complete information
  • You must notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Products and Orders

5.1 Product Information

We strive to provide accurate product descriptions and information. However, we do not warrant that product descriptions, images, or other content are completely accurate, current, or error-free.

5.2 Pricing

All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to correct pricing errors. If a product is listed at an incorrect price due to an error, we may cancel orders placed for that product.

5.3 Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

5.4 Payment

Payment must be received before products are shipped. We accept various payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method.

6. Shipping and Delivery

We will make reasonable efforts to ship products within the timeframes indicated. However, delivery times are estimates and not guaranteed. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

7. Returns and Refunds

Our return and refund policy is as follows:

  • Unopened products may be returned within 30 days of delivery
  • Products must be in original packaging and unused condition
  • Refunds will be processed to the original payment method
  • Shipping costs are non-refundable unless the return is due to our error
  • Contact us at [email protected] to initiate a return

8. Educational Content Disclaimer

The information provided on our website is for educational purposes only and is not intended as:

  • Medical advice, diagnosis, or treatment
  • Professional healthcare consultation
  • A substitute for consultation with qualified healthcare providers
  • Guaranteed results or specific outcomes

Always consult with a healthcare professional before starting any new nutrition regimen or supplement routine. See our Health Disclaimer for complete information.

9. Product Disclaimers

Our products are nutritional supplements intended to support general wellness as part of a balanced diet and healthy lifestyle. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary. The effectiveness of natural supplements can depend on various factors including individual health status, lifestyle, and consistent use.

10. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, videos, and software, is the property of DraVita or our licensors and is protected by intellectual property laws. You may not:

  • Copy, reproduce, or distribute our content without permission
  • Modify or create derivative works from our content
  • Use our trademarks or branding without authorization
  • Remove or alter any copyright or proprietary notices

11. User Conduct

You agree not to:

  • Use our services for any unlawful purpose or in violation of these Terms
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Impersonate others or provide false information
  • Scrape, crawl, or harvest content from our website
  • Use automated systems to access our services without permission

12. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third parties. Your use of third-party websites is at your own risk and subject to their terms and policies.

13. Limitation of Liability

To the maximum extent permitted by law:

  • Our services are provided "as is" and "as available" without warranties of any kind
  • We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
  • We are not liable for indirect, incidental, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid for the product or service in question
  • We are not liable for delays or failures due to circumstances beyond our reasonable control

14. Indemnification

You agree to indemnify and hold harmless DraVita, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services or products
  • Your violation of these Terms
  • Your violation of any rights of others
  • Your negligence or misconduct

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Czech Republic, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved through:

  • First, good faith negotiations between the parties
  • If unresolved, binding arbitration in Olomouc, Czech Republic
  • The exclusive jurisdiction of courts in Olomouc, Czech Republic

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and DraVita regarding your use of our services.

19. Contact Information

For questions or concerns about these Terms of Service, please contact us:

DraVita
Denisova 17
779 00 Olomouc
Czech Republic
Email: [email protected]
Phone: +420 5 793 21 48